At Geoseas, our mission extends beyond offering innovative marine and coastal protection solutions. We aim to build enduring relationships with our clients, ensuring that their success and satisfaction are at the heart of our operations. 

As part of our commitment to fostering long-term relationships, we are proud to introduce GeoRewards, an exclusive, tiered loyalty program that adds value at every stage of our clients’ journey with us.

GeoRewards is designed to incentivize repeat business, promote mutual growth, and deepen collaboration with clients across various industries and in various locations, ranging from coastal engineering to oil spill management. 

Flexible Rewards for Every Order

Under GeoRewards, clients earn credit notes for every purchase, with the percentage based on their GeoRewards tier. These credit notes can be applied to future orders or saved for larger purchases, offering flexibility and added value. Accumulated credit notes are valid for up to one year and expire at the end of December each year.

GeoRewards Structure: Building Loyalty Through Value

The program is divided into four tiers—Bronze, Silver, Gold, and Platinum—offering progressively higher credit note percentages and additional benefits as client engagement grows on yearly basis.

How It Works:

• With every order, clients earn a credit note percentage based on their tier.
• Credit notes can be redeemed at any time or saved for future use within the same year.
• Annual tier reviews ensure that clients are appropriately categorized based on their spending, maintaining fairness and optimizing benefits.

Tier Overview and Benefits

Bronze Tier (Entry Level)

Benefits:

• Credit Notes: Earn 3% of every order as a credit note.
• Referral Bonus: 5% of the referred client’s first purchase issued as a credit note.
• Exclusive Content: Monthly newsletters with technical insights, product updates, and case studies.
• Priority Support: Standard customer service response times.
• Consultation Session: A 1-hour consultation to explore opportunities or address challenges.

Silver Tier
Benefits:

• Credit Notes: Earn 5% of every order as a credit note.
• Referral Bonus: 5% of the referred client’s first purchase issued as a credit note.
• Early Access: Priority access to new product launches and pre-sale opportunities.
• Corporate Gifts: End-of-year and Ramadan gifts.
• Training Sessions: Invitations to webinars and technical training events.

Gold Tier
Benefits:

• Credit Notes: Earn 7% of every order as a credit note.
• Referral Bonus: 5% of the referred client’s first purchase issued as a credit note.
• Strategic Review: Annual review meeting with Geoseas experts for project optimization.
• VIP Support: Dedicated account manager for fast-track service.
• Marketing Collaboration: Joint press releases and case studies.
• Corporate Gifts: Exclusive year-end and Ramadan gifts.

Platinum Tier

Benefits:

• Credit Notes: Earn 10% of every order as a credit note.
• Referral Bonus: 5% of the referred client’s first purchase issued as a credit note.
• Executive Review: Comprehensive strategic planning with Geoseas senior management.
• 24/7 VIP Support: Dedicated engineering support and priority issue resolution.
• Exclusive Invitations: Access to trade shows, networking events, and industry conferences.
• Customized Solutions: Tailored engineering support for complex projects.
• Recognition: Public acknowledgment as a key client/partner on Geoseas platforms.
• Corporate Gifts: High-value gifts for year-end and Ramadan.

Key Features of GeoRewards

Credit Notes for Every Order

GeoRewards ensures clients benefit from every purchase through a tier-based credit note system. This flexible program allows clients to save for future needs or boost their buying power whenever they redeem their accumulated credits. Credit notes are valid for one year only, expiring at the end of December each year when Geoseas conducts its annual tier review and adjustments.

Referral Program

The Referral Program transforms satisfied clients into brand advocates by incentivizing them to refer new business to Geoseas. This peer-to-peer marketing approach is one of the most effective forms of promotion, as recommendations from trusted sources carry more weight in decision-making processes. By offering a 5-10% discount on their next order for successful referrals, the program motivates clients to spread the word about Geoseas’ marine and coastal protection solutions.

“Refer & Earn” Client Referral Program Highlights:

• Promotion: A 5-10% discount is awarded to clients who refer new business to Geoseas. This reward will be applied on their next order only.
• Target Audience: All existing clients can participate, regardless of their GeoRewards tier.
• Benefits to Clients: This allows clients to save on their future order while supporting their network by connecting them with high-quality marine and coastal protection solutions.
• Terms: The referred client must complete payment for the referring client to qualify for the discount, ensuring commitment from both parties.
• Sales Pitch: Know someone in need of marine and coastal protection solutions? Refer them to Geoseas and save on your next order!

This program not only incentivizes clients to promote Geoseas but also helps build a community of partners and clients who trust the quality and reliability of Geoseas solutions, fostering organic growth.

Annual Review Meetings

The Annual Review Meetings are designed to create a strategic, personalized relationship between Geoseas and its clients. These sessions provide an opportunity for clients to engage directly with Geoseas experts, reviewing the performance and impact of their solutions over the year. This review enables clients to optimize the use of Geoseas products and services, address any challenges, and explore upcoming projects that may benefit from Geoseas expertise.

For Geoseas, these meetings offer valuable insights into client needs, allowing the company to proactively address issues, offer tailored recommendations, and potentially identify new opportunities for collaboration and product upgrades. By making these reviews a core benefit, Geoseas positions itself as a proactive, solution-focused partner, which helps to build stronger, long-term client relationships.

VIP Customer Service

VIP Customer Service offers high-tier clients exclusive access to fast-track support, ensuring that their needs are met with urgency and priority. For Gold and Platinum tier clients, this premium level of customer service means they can resolve any issues with minimal delays, reducing downtime and ensuring smooth operations. 

Whether it’s addressing technical problems, product inquiries, or project consultations, Geoseas guarantees a dedicated customer service experience that prioritizes these clients above others.

Marketing Collaboration

The Marketing Collaboration benefit is a unique way for Geoseas to leverage successful client projects as powerful marketing tools. By collaborating with clients on press releases, case studies, or joint marketing initiatives, both parties gain exposure and industry recognition.

For the client, being featured in a case study or press release allows them to showcase their innovative use of Geoseas solutions, enhancing their reputation within their industry. For Geoseas, this collaboration serves as tangible proof of success, demonstrating how its solutions contribute to real-world projects. These shared successes serve as powerful endorsements, helping both Geoseas and the client gain greater visibility and credibility.

Exclusive Invitations and Customized Support

Top-tier clients in the Platinum tier receive exclusive invitations to industry events, trade shows, and Geoseas-hosted networking functions. These events provide unique opportunities for clients to stay informed about the latest trends, innovations, and technologies in marine and coastal protection. By attending these gatherings, clients can not only expand their professional networks but also position themselves as industry leaders and Geoseas loyal partners/clients.

Additionally, Platinum-tier clients benefit from customized engineering support tailored to their specific project requirements. This personalized support ensures that Geoseas solutions are perfectly aligned with the unique challenges and goals of the client’s project. 

Whether they need specialized engineering insights, product customizations, or on-demand consultations, this level of support delivers exceptional value and demonstrates Geoseas commitment to providing tailored solutions for complex needs.

Recognition and Corporate Gifts

Public recognition is a powerful motivator, and Geoseas offers top client’s public acknowledgment as key partners through mentions on its website, trade media features, and at major industry events. This kind of recognition highlights the client’s importance to Geoseas and underscores their leadership position within the marine and coastal protection industry.

Moreover, the GeoRewards program includes the provision of corporate gifts for Silver, Gold, and Platinum-tier clients. These gifts, delivered during the end of the year and Ramadan, are carefully selected to show appreciation for the client’s loyalty and contributions. From luxury sustainable items to culturally significant presents, these gifts strengthen the personal and professional relationship between Geoseas and its clients, making them feel valued on multiple levels.

GeoRewards is a holistic loyalty program that not only delivers direct financial benefits but also strengthens partnerships, deepens client engagement, and helps Geoseas and its clients thrive together. For more info about the program and terms and conditions, kindly contact marketing@geoseasglobal.com.